Dev note
Look up a support ticket without logging in
Check a ticket's status and replies with your case number and email.
- Type
- New feature
- Shipped
- Areas
- Support · Dashboard
Go to omnidim.io/ticket-status, enter your case number and the email you reported from, and we send a secure link to that address. The link opens the ticket: its current status, when it was opened, and the whole conversation with status changes shown in line.
No account needed, which matters when the person chasing a ticket is not the person who owns the dashboard. Ticket emails carry the same link now, and your replies thread into the existing ticket instead of opening a new one.