Plans and pricing
How OmniDimension voice AI plans work, what each plan includes, and how usage is billed.
OmniDimension bills voice AI usage per minute. Pick a monthly plan that already includes a block of minutes at a set per-minute rate, or pay as you go with top-ups. Higher tiers lower your per-minute rate and unlock more of the platform.
Prices can change. Check live pricing and current offers before you buy.
How billing works
- Each plan's monthly price already covers its included minutes at the listed per-minute rate. In other words, monthly price divided by the per-minute rate is roughly the number of included minutes.
- When you go past the included minutes, you keep calling from your wallet balance. Top up any time from your dashboard.
- Phone number rental and telephony are billed separately from your plan (see Numbers Shop).
- WhatsApp is included on every paid plan. Outgoing WhatsApp messages are billed per message from your wallet (see WhatsApp pricing).
- Call concurrency (channels) is billed separately too, from your wallet balance (see Concurrency and channels).
Voice AI plans
| Plan | Monthly price | Per-minute rate | Included minutes | Knowledge base | Best for |
|---|---|---|---|---|---|
| Free | $0 | $0.063 | ~20 | Trying the platform | |
| Starter | $20 | $0.063 | ~317 | 10 MB | Your first live voice agent |
| Jump Starter | $60 ($50 for the first 2 months) | $0.060 | ~1,000 | 50 MB | Teams running a live pilot |
| Growth | $200 | $0.056 | ~3,571 | 100 MB | Teams scaling past the pilot |
| Enterprise | Custom | Volume discounts down to $0.035 | Custom | Custom | Large-scale production |
Enterprise adds a dedicated account manager, volume discounts down to $0.035/min, custom concurrency and unlimited seats, a custom knowledge base allowance, SSO with a custom DPA and security review, priority onboarding, and a dedicated SLA with under 4-hour P0 response. To discuss it, contact sales.
What each plan includes
Plans are cumulative: each tier includes everything in the tiers below it, plus its own additions.
| Plan | Team members | Support | Adds |
|---|---|---|---|
| Starter | 2 | Email, 24-hour response | Voice AI agents, chat and call logs, integrations, WhatsApp, voice cloning, SIP trunking |
| Jump Starter | 5 | Email, 24-hour response | Agent versioning, live call monitoring, voicemail detection, workflow builder (10,000 executions/month), WhatsApp broadcasts (2,000 messages/month) |
| Growth | 10 | Email, Slack and WhatsApp, 12-hour response | Recording insights, email channel, SMS channel, a higher workflow allowance (100,000 executions/month), and WhatsApp broadcasts (10,000 messages/month) |
Every plan also includes analytics, bulk calls, a knowledge base, phone number management, team management, and Google Calendar and Google Sheets actions.
Monthly billing
Business plans are billed monthly. Each successful payment adds one month of plan credit to your wallet. Customers already on an annual plan keep it, and it renews at its annual price.
Pay as you go
You don't need a subscription. Add balance from your dashboard and pay per minute. The more you add at once, the lower your rate:
| Top-up | Per-minute rate | Bonus minutes |
|---|---|---|
| $20 | $0.063 | |
| $50 | $0.060 | 2% |
| $100 | $0.058 | 3% |
| $200 | $0.056 | 4% |
| $500 | $0.054 | 5% |
The smallest top-up is $20. In India you pay in rupees through Razorpay (UPI, cards or netbanking), from ₹1,900, with 18% GST added at checkout. Everywhere else you pay by card in US dollars. For more than 25,000 minutes a month, contact sales for a custom rate.
Flexible model selection
Every plan supports any combination of supported models. You are not locked into a "basic" or "premium" tier: pick the STT, LLM, and TTS providers that fit each agent, and your usage is billed at your plan's per-minute rate. See Voices and languages for the available models.
Concurrency and channels
Concurrency is how many calls your agents can run at the same time. It applies to your whole organization, not to a single phone number, so every agent on every number draws from the same shared pool.
- Every account starts with 1 channel. Business plans don't add more.
- You can buy more channels from Billing → Telephony → Add channels. Each additional channel is $6.74 per month, paid from your wallet balance, and renews monthly. You can release a purchased channel at any time.
- Total concurrency is your included channels plus purchased channels. For example, 1 included plus 5 purchased gives 6 concurrent calls.
To size concurrency, use: channels = (calls per hour x average call minutes) / 60. Round up and add a buffer.
Free trial
New accounts include about 20 minutes of free voice AI usage so you can try the platform before choosing a plan.
Agencies
If you sell voice AI to your own customers, there are two agency plans. Both charge $0.0527 per minute after the included minutes.
| Plan | Price | Included minutes | Calls at the same time | Best for |
|---|---|---|---|---|
| Reseller | $55/month or $550/year | 200 a month | 1 | Agencies that build their own product on our API |
| OmniRelay | $100/month or $1,000/year | 500 a month | 5 | Our full platform on your own domain and brand, with a 3-day free trial |
Both include unlimited customer workspaces. For more than 125,000 minutes a month, contact sales. See OmniRelay and the Reseller guide for how each works.
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