Plans and pricing
How OmniDimension voice AI plans work, what each plan includes, and how usage is billed.
OmniDimension bills voice AI usage per minute, with a monthly plan that already includes a block of minutes at a set per-minute rate. You can use any combination of supported speech-to-text, LLM, and text-to-speech models on any plan.
For the latest prices, always check the live pricing page at omnidim.io/pricing.
How billing works
- Each plan's monthly price already covers its included minutes at the listed per-minute rate. In other words, monthly price divided by the per-minute rate is roughly the number of included minutes.
- When you go past the included minutes, extra usage is charged at the plan's extra-usage rate.
- Phone number rental and telephony are billed separately from your plan (see Numbers Shop).
- Call concurrency (channels) is billed separately too, from your wallet balance (see below).
- You can top up credits with a custom amount at any time from your dashboard.
Concurrency and channels
Concurrency is how many calls your agents can run at the same time. It applies to your whole organization, not to a single phone number, so every agent on every number draws from the same shared pool.
- Your plan includes a base number of channels.
- You can buy more channels from Billing → Telephony → Add channels. Each additional channel is $6.74 per month, paid from your wallet balance, and renews monthly. You can release a purchased channel at any time.
- Total concurrency is your included channels plus purchased channels. For example, 10 included plus 5 purchased gives 15 concurrent calls.
To size concurrency, use: channels = (calls per hour x average call minutes) / 60. Round up and add a buffer.
Voice AI plans
| Plan | Monthly | Per-minute rate | Included minutes | Extra usage | Knowledge base | Best for |
|---|---|---|---|---|---|---|
| Starter | $15 | $0.084 | ~179 | +$0.009/min | 5 MB | Quick experiments and testing |
| Jump Starter | $30 | $0.076 | ~395 | +$0.008/min | 10 MB | Building and sharing demos |
| Early Deployers | $40 (10% off: $36) | $0.068 | ~588 | +$0.006/min | 50 MB | POCs with a live agent |
| Growth | $200 | $0.056 | ~3,571 | +$0.005/min | 100 MB | Scaling usage after a POC |
| Enterprise | Custom | As low as $0.04 (₹3.5) | Custom | Custom | Custom | Large-scale production |
Enterprise adds agent training from recordings, dedicated support, volume-based discounts, and a custom SLA. To discuss it, contact sales.
Free trial
New accounts include 12 minutes of free voice AI usage so you can try the platform before choosing a plan.
Flexible model selection
Every plan supports any combination of supported models. You are not locked into a "basic" or "premium" tier: pick the STT, LLM, and TTS providers that fit each agent, and your usage is billed at your plan's per-minute rate. See Voices and languages for the available models.
White-label and agencies
If you want to resell voice AI under your own brand, see OmniRelay, which has its own agency plans and per-client billing.