Changelog

Four new nodes are live in the workflow builder:

Run Workflow - trigger a sub-workflow from within any workflow, with a depth cap to prevent infinite loops.

Notes - add inline documentation to any workflow; the node renders its text and passes it as output, so it doubles as a lightweight data node.

Slack - send messages to a Slack channel directly from a workflow step, no Zapier or Make required.

Code - run custom logic in a sandboxed eval environment. Use it for transformations, conditionals, or anything the standard nodes don't cover.

All four are additive — no existing workflows are affected.

The bot runtime has been restructured so the platform layer controls how the bot speaks - brevity, accuracy, persona - while the bot prompt controls what it knows and does. This eliminates conflicts between the two layers and makes multilingual switching reliable.

Key changes: the LANGUAGE block now defers to a per-turn conversation directive instead of self-detecting, which fixes mid-call language switching for Hindi, English, Telugu, and other configured languages. Names are title-cased automatically and the bot falls back to the first listed language when no directive is present.

New bot generation now produces lean, guide-aligned prompts under a 450-word cap across 7 structured sections - no TTS instructions, no language restatements, no closing scripts in the prompt itself. Languages are auto-selected at bot creation (default: Hindi + English) unless explicitly chosen.

When a node was duplicated or pasted, it inherited the same ID as the original. Any {{ context.<id> }} reference pointing to that node would silently break or resolve to the wrong value. Node IDs are now reminted on every duplicate and paste operation, so context references stay accurate across the workflow.

Install @omnidim-ai/sdk from npm and build on OmniDimension from your backend. Manage agents, dispatch calls, run bulk campaigns, knowledge bases, and phone numbers with typed methods and editor autocomplete.

It works in both TypeScript and JavaScript and runs server-side with your API key. Install with npm install @omnidim-ai/sdk.

See the TypeScript SDK guide to get started. The API reference now shows the SDK call for every endpoint.

Recording ingestion now runs as a dedicated background service. Recordings are stored immediately after a call ends, and slower carrier fetches are processed on a separate queue so they never delay anything else. If a recording arrives before the call record is ready, the system retries automatically.

All recordings are stored and accessible from the same place, regardless of carrier.

Post-call processing now runs as a dedicated background service. After a call ends, AI extracts a summary, sentiment, and any custom variables you've configured - then delivers the results to all connected destinations: Slack, email, webhook, CRM, WhatsApp, and Google Sheets.

Google Sheets delivery goes through a dedicated queue worker. Rows are written with full call metadata, new columns are added automatically as your data evolves, and token refreshes happen transparently. Any result that doesn't land is detected and retried automatically - no dropped data.

OmniDimension now runs as a Model Context Protocol (MCP) server, so you can manage your account from Claude and any other MCP client. List and edit agents, dispatch calls, run bulk campaigns, and read call logs without leaving the chat.

Connecting takes one sign-in. You approve access through a consent screen, and the client uses that grant to act on your behalf. Both a hosted cloud option and a local option are available.

See the setup guides under Docs > MCP at docs.omnidim.io.

We reworked how bulk campaigns run. Calls now dispatch in parallel, so large campaigns start faster, and the system no longer falsely marks active calls as failed under load.

Calls that get stuck mid-flight are now detected and recovered automatically, and you can retry failed lines with a single button.

Your billing now has its own home in the dashboard. The new tabbed page shows your current plan on the overview, a full invoice history, and the phone numbers on your account.

Every invoice can be downloaded as a PDF, and we email a copy when one is generated.

Open it from Billing in the dashboard.

The pricing page now has an Agency tab covering our whitelabel and reseller API options, so you can resell OmniDimension under your own brand.

Whitelabel partners can manage their own setup directly, including their privacy policy URL, billing link, and branding on customer-facing pages like email unsubscribe.

See the Agency tab on the pricing page to get started.

The integrations directory at omnidim.io/integrations got a full redesign. You can now search and filter across every supported integration, and each integration has its own detail page with setup steps, key benefits, common use cases, and video walkthroughs where available.

What's new:

• Detail page per integration. HubSpot, Salesforce, Twilio, Cal.com, Google Calendar, RingCentral, Vonage, Exotel, Zapier, Make, n8n, Slack, WhatsApp, Custom API, Webhook, and Web Search. Each page includes setup guides linked to docs.omnidim.io.
• Search and filter. Pill-style category filters plus a full-text search overlay for finding integrations by name or capability.
• Video walkthroughs. YouTube tutorial grids embedded on the detail pages (where applicable)
• Category structure. Calendar & CRM, Automation, Telephony, Messaging, Custom & Tools.

The complete OpenAPI 3.1 specification for the OmniDimension REST API is now downloadable as a single file at docs.omnidim.io/openapi.yaml.

What you can do with it:

• Import into Postman, Insomnia, or Stoplight for an interactive API workspace.
• Generate type-safe client SDKs in any language using openapi-generator or similar tools.
• Feed it to AI agents (Claude, ChatGPT, Perplexity) to let them call OmniDimension endpoints natively.
• Validate request and response shapes during development.

The spec stays in sync with the public REST API documented at docs.omnidim.io/docs/api-reference. All 49 endpoints are covered with full request, response, and schema definitions.

We rolled out the Sonic-3.5 voice model across all bots. The upgrade brings sharper intonation on emphasized words, lower time-to-first-byte for new utterances, and more natural pacing on longer responses.

No action needed. Existing bots pick up the new model automatically. Voice names, IDs, and the cloning pipeline are unchanged.

Bulk-call campaigns can now rotate across a pool of phone numbers instead of pinning to a single sender. Configure the pool once on the campaign, set a health threshold per number, and the dispatcher picks the healthiest number for each call.

What you get:

• Number pool per campaign. Add any active numbers in your org. The campaign auto-assigns from the pool at call time.
• Carrier health threshold. When a number's health score drops below the configured floor (rejection rates, busy patterns, carrier flags), the dispatcher routes new calls to other healthy numbers.
• Low-health alerts. Email notifications when a number falls below threshold so your team can investigate or pause.
• Automatic deactivation handling. If a number gets deactivated mid-campaign, the campaign rebalances to the remaining pool without manual intervention.

Available on every bulk-call campaign starting today. Open any campaign and configure the number pool from the campaign settings.

✨ What’s New: Navigation & AI Chat

• Command + K Search: A universal search bar that lets you jump to Bulk Calls, Phone Numbers, or Docs instantly.
• Assistant Search: Find any pre-built assistant without scrolling using the universal search.
• AI Chat: A chat interface designed to teach you how to build elite agents using platform-standard best practices.

 Feature Details

• Notification tone
  
  
• Phone number banner

Voice agents are only valuable when they can take real calls.

With OmniDimension Telephony, you can now purchase and use US (+1), and Indian (+91) phone numbers directly in OmniDimension [<2min], and, connect each number to a specific agent.

What you can do:

• Purchase numbers and concurrency (channels)

• Attach numbers to agents inside your dashboard

• Manage expiry and renewals without surprises

Buy phone numbers here:  https://omnidim.io/phone-numbers

Feature Details

• Numbers shop documentation
  
  
• Number purchase banner
  
  
• Agent Management APIs for IVR
  
  
• Improved Asterisk templates in Omnidimension
  
  
• Responsive UI fixes (tabs)

 Feature Details

• UI fixes on Phone Numbers page
  
  
• Bug fixes for number purchase and release flows

Feature Details

• Phone number purchase