All release weeks
Major releaseIntegrations · WorkflowZoho Bigin, in the workflow builderTurn a finished call into a Bigin contact or deal, with your own field mapping.Read release notes
Week of Sep 14–20, 2026
Turn a finished call into a Bigin contact or deal, with your own field mapping. Plus 10 more updates from across the platform.
11 releasesNew featureBug fix
IntegrationsWorkflowTelephonyCompliancePhone NumbersDocsBulk CallingAPIBillingVoiceAnalyticsWhatsApp
Also shipped
- Bug fixTelephonyBusiness types now match what US number verification acceptsVerification stops failing on a business type that could never be approved.
- New featurePhone NumbersThe Numbers Shop now avoids heavily used numbersNumbers with a lot of prior outbound history are held back, so you start on a cleaner line.
- New featureDocsThe changelog is now a weekly journal, with an RSS feedBrowse releases by the week they shipped, or subscribe and read them wherever you read feeds.
- New featureBulk CallingSkipped bulk-call lines record why they were skippedA line that never dialled now carries its reason instead of leaving you to guess.
- New featureAPIBad webhook URLs are caught before you saveAn address we could never reach now fails in the form instead of silently at call time.
- Bug fixTelephonyCalls that cannot start now say whyAn insufficient balance or a missing agent is named instead of failing blankly.
- New featureBillingA clearer top-up and billing-details flowAdd invoice details during top-up and return to a live balance confirmation after payment.
- New featureVoiceCalls keep listening when primary transcription is unavailableNew calls can fall back to a standby transcription service instead of ending at connection time.
- New featureTelephonyRecordings now recover when saving failsA failed save is tracked and retried so completed calls are less likely to appear without a recording.
- New featureAnalyticsFilter call logs by conversation channelNarrow the call log to phone, WhatsApp, SMS, or email conversations.
