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Configure your agent Voices and languages Call screening detection Knowledge base Voice cloning Web search tool Agent timezone Agent versioning and publishing

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Import a Twilio number SIP Trunking RingCentral SIP Configuration Vonage SIP Setup Twilio via SIP (advanced)Voicelink SIP Setup Import Exotel Phone Numbers

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Reference

All release weeks

Week of Aug 3–9, 2026

Save versions of an agent, publish the one live traffic runs, and keep editing without touching it. Plus 7 more updates from across the platform.

8 releasesBug fixNew feature

BotsWorkflowDashboardWhatsAppBulk CallingBillingIntegrationsSupportVoice

Major releaseBots · DashboardAgent versioning and publishingSave versions of an agent, publish the one live traffic runs, and keep editing without touching it.Read release notes

Also shipped

Aug 7Bug fixBotsAgent builds that fail now say whyA failed build shows the reason instead of spinning until you reload.
Aug 7New featureWorkflowWeb search and thinking in the workflow AI stepLet an AI step search the web, or think longer before it answers.
Aug 6Bug fixWhatsAppWhatsApp sending recovers on its ownAfter a channel problem clears, sending resumes without waiting for support.
Aug 6Bug fixBulk CallingCampaigns paused for low balance now resumeA campaign stopped because credits ran out restarts once you top up.
Aug 6Bug fixIntegrationsBroken integrations now tell youA dead Google Sheets, HubSpot or Calendly connection shows up on the integration card, with a reconnect action there.
Aug 4New featureSupportLook up a support ticket without logging inCheck a ticket's status and replies with your case number and email.
Aug 3New featureBotsLet your agent word its own goodbyeWrite a prompt for the end of a call instead of one fixed closing line.