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All release weeks

Week of Sep 28–Oct 4, 2026

Manage customer chats, team handoffs, and message history in one place. Plus 6 more updates from across the platform.

7 releasesNew featureBug fix

WhatsAppAnalyticsVoiceDashboardBulk Calling

Major releaseWhatsApp · DashboardA new workspace for WhatsApp conversationsManage customer chats, team handoffs, and message history in one place.Read release notes

Also shipped

Sep 29New featureWhatsAppManage WhatsApp opt-outs by numberSee who asked to stop messages and prevent sends to those contacts.
Sep 29New featureWhatsAppWhatsApp number insightsSee message activity and number health for the number you manage.
Sep 29New featureWhatsAppVoice notes for WhatsApp conversationsEligible agents can understand a customer's voice note and answer in voice.
Sep 29New featureWhatsAppMore natural replies on WhatsAppConversations now support quoted replies, typing signals, and reactions.
Sep 29New featureWhatsAppReview and track WhatsApp broadcastsCheck a campaign before launch and follow what happened to every contact.
Sep 28Bug fixBulk CallingBulk campaign details handle busy periods betterCampaign totals stay responsive as many calls update at once.