RingCentral SIP Configuration
Complete guide to configure your RingCentral SIP trunking, including SIP credentials and optional outbound proxy.
RingCentral's SIP trunking allows you to connect your existing phone numbers to OmniDimension AI agents. This guide covers the complete setup process including SIP credentials and optional outbound proxy configuration.
Prerequisites
What you'll need
- Phone number with SIP capability
- SIP trunking enabled on your account
Configuration features
- Optional outbound proxy support
- IP whitelisting available
Step-by-step configuration
Enable SIP trunking
First, you need to enable SIP trunking in your RingCentral account.
- Go to the RingCentral Admin Portal
- Sign in with your admin credentials
- Navigate to Phone System → SIP Trunking
- Enable SIP trunking for your account if not already enabled
Get your SIP configuration
Configure your SIP trunk in RingCentral and copy the configuration details.
- Go to Phone System → Phones & Devices
- Click Set up manually using SIP
- Configure your SIP credentials and settings
- If using outbound proxy, choose the one closest to your region (e.g.,
sip60.ringcentral.com:5090for US) - Copy your complete SIP configuration details (host, username, password, etc.)
Import to OmniDimension
Now import your RingCentral number to OmniDimension.
- Go to Phone Numbers on the OmniDimension dashboard
- Click Import from SIP Trunk
- Select RingCentral as your provider
- Enter your SIP credentials (host, username, password, outbound proxy if needed)
- Test the connection and import
For comprehensive setup instructions, refer to RingCentral's official SIP Settings Guide.