Clients and billing
Add client workspaces, set your own client pricing, and manage your monthly minutes on OmniRelay.
Once your platform is live, you manage everything from your dashboard under Reseller.
Adding clients
Each client gets their own workspace, branded as yours. Clients appear when they sign up on your live domain. You can also create and manage workspaces yourself under Reseller → Organizations.
Your client count starts at zero and goes up as workspaces are created. Each plan includes a set number of client workspaces (Starter, Pro, and Premium differ here). You can see how many you have used on the Billing page, under your agency plan.
Setting your pricing
You decide what to charge your clients. You pay your plan rate to us; what you charge them is entirely yours, and the difference is your margin. Set per-client pricing from your reseller dashboard.
Minutes
Each plan includes a monthly grant of voice minutes that is added to your balance on every renewal. If you go past the included minutes, usage continues automatically at your plan's overage rate, with no interruption. You can also top up at any time from the billing page.
Changing plans
You can upgrade at any time. You can downgrade once your current client count fits within the lower tier's limit.