Changelog
Everything we ship, newest first. Open an update to read what changed and why.
August 20269 shipped
- New featureEvery integration pattern, as code you can runFive runnable reference builds in TypeScript and Python, free to fork.
- New featureBuild call workflows in n8nStart calls and react to completed ones from a workflow editor, without writing code.
- New featureJoin the OmniDimension DiscordA place to ask setup questions, compare notes, and hear what is shipping.
- New featureNew docs: plans and pricing, and worked walkthroughsDocs now cover what each plan includes, plus end-to-end walkthroughs for workflows, insights and CRM.
- New featureClearer pricing: what each plan actually includesPlan cards and the comparison table now spell out seats, limits, rates and which features are on which tier.
- New featureWeb search and thinking in the workflow AI stepLet an AI step search the web, or think longer before it answers.
- New featureAgent versioning and publishingSave versions of an agent, publish the one live traffic runs, and keep editing without touching it.
- New featureLook up a support ticket without logging inCheck a ticket's status and replies with your case number and email.
- New featureLet your agent word its own goodbyeWrite a prompt for the end of a call instead of one fixed closing line.
July 202621 shipped
- New featureGive each teammate access to exactly what they needSet view or edit permission per feature for every member of your organization.
- New featureCustom recharge minimum is now $10The minimum for a custom recharge amount increased from $5 to $10.
- New featureNew language models available for your botsChoose from four new models when building or updating a bot.
- New featureSee what a call audit costs before you run itRecording analysis quotes its rate up front and reports its spend in your usage statement.
- New featureVoice previews now play in the voice's own languagePreview a voice with a natural sample line in its language, across 42 languages.
- New featureInvoices now show tax IDs and regional fieldsBuyer and seller tax details now appear on invoices and statements.
- New featureAuto-recharge: never run out of credits mid-callSet a threshold and a top-up amount, and your wallet refills itself before your balance hits zero.
- New featureWeb calling API and a new web SDKStart voice calls from your own web app with a session token and our updated JavaScript SDK.
- New featureA clearer SIP trunk import flowRedesigned import dialog with carrier auto-detection and better error guidance.
- New featureSee delivery status for texts and emailsKnow when a message fails to deliver, and let contacts opt out.
- New featureCheck a number's spam reputation before you buySee a number's Truecaller reputation right in the number shop, so you don't buy a flagged number.
- New featureOmniRelay: offer free trials and promo pricing on your agency plansLet your clients start on a free trial, and run limited-time discounts on your plans.
- New featureChoose how much noise reduction your agent usesPick standard or advanced background-noise handling for each agent.
- New featureSee exactly what you spent, by campaign, number, and callA new usage view breaks your spend down and exports to a statement PDF.
- New featureBuy extra concurrent-call capacity without a numberAdd concurrent call channels to your account straight from your wallet.
- New featureAnswer texts with your agentsAgents now reply to inbound SMS on your SMS-capable numbers.
- New featureAnswer emails with your agentsConnect a mailbox and your agent reads, replies, and threads email on its own.
- New featurePromo codes now work on concurrency purchasesApply a promo code when you buy extra concurrent-call capacity.
- New featureKnowledge base now reads more file types accuratelyScanned documents and tables now index correctly.
- New featureOmniRelay: more control and deeper branding for your agencySet your signups and theme, brand every client touchpoint, and manage client orgs faster.
- New featureVoicelink is now a supported SIP providerBring your Voicelink SIP trunk to OmniDimension with self-serve setup.
June 202617 shipped
- New featurePay yearly and get a full year of minutes upfrontAnnual plans put all twelve months of credit in your balance at once, with no monthly drip.
- New featureClearer invoices with a running credit balanceEach invoice now shows your credit balance and what every line was for.
- New featureMCP server and SDK updatesSafer tool calls, voice and language details exposed, and refreshed SDK types.
- New featureOmniRelay: branded docs and email from your own domainGive your customers documentation and emails that carry your brand, not ours.
- New featureFaster phone numbers pageThe phone numbers list now loads quickly even with many numbers.
- New featureMove your WhatsApp number to the Cloud API yourselfSwitch an on-premise WhatsApp number to the Cloud API without opening a support ticket.
- New featureFaster call greetingsNear-complete rework of the opening greeting to cut silence before the bot first speaks.
- New featureSmarter multilingual language detection and switchingMajor overhaul of how the bot decides which language to reply in.
- New featureOmniRelay self-serve setupAgencies can now configure branding, custom domains, and reseller billing from a single wizard.
- New featureRevamped analytics and call insightsNew call insight charts, connect-rate scoring, and faster dashboard loads.
- New featureUSD top-ups for non-India usersInternational users can now top up their balance in USD.
- New featureVoicemail detection and hangup reason labelsCall logs now show voicemail status and why a call ended.
- New featureMCP server and SDK updatesNew procedure layer, guided prompts, and regenerated TypeScript types.
- New featurePer-node execution stats and single-node test runsSee how each node performs and test it live without saving the workflow.
- New featureNew nodes: Sub-workflow, Notes, Slack, and CodeFour new node types are now available in the workflow builder.
- New featureSmarter bot prompts with auto language selectionUniversal runtime layer now owns conversation rules; bot prompts own knowledge and tasks.
- New featureTypeScript SDKCall the API from Node in TypeScript or JavaScript, with typed methods and autocomplete.
May 20268 shipped
- New featureCall recordings handled by a dedicated microserviceFaster storage, no blocking, support across all carriers.
- New featurePost-Call Analysis & Google Sheets now run as microservicesFaster delivery, automatic recovery, and AI-extracted insights after every call.
- New featureConnect OmniDimension to Claude with our new MCP serverManage your voice agents and calls from Claude and other MCP clients.
- New featureInvoices and billing now live in your dashboardSee your plan, download invoice PDFs, and manage numbers in one place.
- New featureAgency and reseller plans with whitelabel self-setupRun OmniDimension under your own brand and configure it yourself.
- New featureRedesigned integrations directory with detail pagesBrowse 16 integrations with search, category filters, and a dedicated page for each one.
- New featureDownload the full OpenAPI specificationGenerate SDK clients, drive AI agents, or import into Postman with one file.
- New featureVoice synthesis upgraded to Sonic-3.5Sharper intonation, lower latency, and more natural pacing across every voice.
April 20263 shipped
- New featureSend a recorded message through a bulk campaignUse an uploaded audio recording as the message for a campaign.
- New featureStart workflows from Shopify and LeadSquaredUse Shopify events and LeadSquared activity to trigger the next step automatically.
- New featureNumber rotation for bulk-call campaignsDistribute outbound calls across multiple numbers and auto-rotate when carrier health drops.
March 20261 shipped
February 20264 shipped
- New featureVoice cloning from a recordingCreate a custom voice for an agent from a recorded sample.
- New featureWrite call data to Google Sheets during a conversationSend information captured by an agent to the right spreadsheet before the call is over.
- New featureRun bulk campaigns on your scheduleSet daily call windows and keep dynamic campaign contacts moving automatically.
- New featureCreate WhatsApp Cloud templates in OmniDimensionBuild and manage reusable WhatsApp message templates from the dashboard.
January 20264 shipped
- New featureImproved telephony visibilityAdded notification tone support and introduced a phone number banner to improve telephony visibility.
- New featureOmniDimension Telephony is hereGet phone numbers for voice agents.
- New featureBackend improvements for number purchasesAdded documentation and backend improvements for number purchase, IVR agent management, and UI responsiveness.
- New featurePhone number purchase availableEnabled phone number purchase functionality across the platform.
