Dev note
Answer texts with your agents
Agents now reply to inbound SMS on your SMS-capable numbers.
- Type
- New feature
- Shipped
- Areas
- Telephony · Integrations
Deploy an agent on SMS and it answers inbound texts automatically. Open an agent, choose Deploy > SMS, and pick an SMS-capable number (or buy one on the spot).
A conversations view and composer let you follow each exchange and jump in to reply yourself whenever you need to.