Dev note
Post-Call Analysis & Google Sheets now run as microservices
Faster delivery, automatic recovery, and AI-extracted insights after every call.
- Type
- New feature
- Shipped
- Areas
- Post-Call · Google Sheets · Automation · Integrations
Post-call processing now runs as a dedicated background service. After a call ends, AI extracts a summary, sentiment, and any custom variables you've configured - then delivers the results to all connected destinations: Slack, email, webhook, CRM, WhatsApp, and Google Sheets.
Google Sheets delivery goes through a dedicated queue worker. Rows are written with full call metadata, new columns are added automatically as your data evolves, and token refreshes happen transparently. Any result that doesn't land is detected and retried automatically - no dropped data.