Number rotation for bulk-call campaigns

Bulk-call campaigns can now rotate across a pool of phone numbers instead of pinning to a single sender. Configure the pool once on the campaign, set a health threshold per number, and the dispatcher picks the healthiest number for each call.

What you get:

• Number pool per campaign. Add any active numbers in your org. The campaign auto-assigns from the pool at call time.
• Carrier health threshold. When a number's health score drops below the configured floor (rejection rates, busy patterns, carrier flags), the dispatcher routes new calls to other healthy numbers.
• Low-health alerts. Email notifications when a number falls below threshold so your team can investigate or pause.
• Automatic deactivation handling. If a number gets deactivated mid-campaign, the campaign rebalances to the remaining pool without manual intervention.

Available on every bulk-call campaign starting today. Open any campaign and configure the number pool from the campaign settings.