New feature
Failed calls now keep a useful final status
Calls that fail before or at the carrier are recorded with a customer-readable outcome.
- Type
- New feature
- Shipped
- Areas
- Telephony · Analytics
A call that fails before reaching a carrier now leaves a complete call record instead of disappearing or remaining in an unfinished state.
Carrier outcomes such as no answer are translated into consistent status labels, which makes campaign results and call logs easier to understand.