Bug fix
Recordings arrive even when the carrier never calls back
A missed recording callback is retried instead of leaving the call without audio.
- Type
- Bug fix
- Shipped
- Areas
- Telephony · Analytics
Some recordings were only ever collected if the carrier told us they were ready. When that message did not arrive, the call kept no audio and the row was retired.
Recordings are now fetched from the carrier directly, and a recording that is not ready yet is retried rather than given up on.