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OmniDimension

New feature

Manage post-call actions one at a time

Add or change one action without touching the others.

Type
New feature
Shipped
Areas
API · Agents

New routes under /api/v1/agents/{id}/post-call-actions list, add, change and remove a single post-call action of any type. Before, an update replaced every action, so adding a webhook could remove a Sheets, Slack or CRM action. Actions added over the API now also stay when someone saves the agent in the dashboard.

Read Post-call actions API.