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Bulk calls

Retry contacts that did not connect

Re-queue contacts that did not connect, without creating a new campaign.

POST/calls/bulk_call//manual_retry
Path parameters
bulk_call_idrequired
Body
3 fields
·

Which contacts to re-queue. `all` takes everything that did not connect.

Skip contacts already retried this many times.

curl -X POST 'https://backend.omnidim.io/api/v1/calls/bulk_call/{bulk_call_id}/manual_retry' \
  -H 'Authorization: Bearer YOUR_API_KEY' \
  -H 'Content-Type: application/json' \
  -d '{
  "retry_strategy": "all"
}'
Example response
{
  "status": "success",
  "message": "42 contacts queued for retry",
  "current_status": "in_progress"
}

Authorization

BearerAuth
AuthorizationBearer <token>

Bearer token authentication. Obtain your API key from the OmniDimension dashboard.

In: header

Path Parameters

bulk_call_id*integer

Id of the bulk call campaign.

Request Body

application/json

TypeScript Definitions

Use the request body type in TypeScript.

Response body

application/json

Response Body

application/json

Change concurrency

Change how many calls the campaign places at once, including while it is running. Raise it to finish sooner, lower it if your team cannot keep up with transfers or your numbers are being answered less.

Set calling hours

Restrict a campaign to a daily calling window, in the campaign's timezone. Outside the window the campaign holds rather than finishing, and resumes the next day.